Reservoir Home
Reservoir Home is the Boston company behind Reservoir, a smart electric heat pump water heater that it installs with its own install team. The company is now installing in the Boston metro and installs across Massachusetts, Southern New Hampshire, and Southern Maine. Published pricing includes the unit, installation, and removal of the old system, so homeowners see one transparent number. The process starts with a virtual home assessment from your phone, followed by a quote that covers plumbing, electrical work, and eligible rebates, then a one visit install. Every system carries a 10 year hardware warranty and a 2 year labor warranty.
Services
Heat pump water heater installation
Water heater replacement
Old water heater removal
Virtual home assessment
30-amp circuit installation
Why choose us?
Location & hours
50 Terminal St Building 2, Suite 414, Charlestown, MA 02129, USA
FAQs
What does Reservoir Home install?
Reservoir Home installs Reservoir, a smart electric water heater with four heating elements including an ultra efficient heat pump. It qualifies for heat pump water heater incentives.
Where do you install?
Reservoir is now installing and available for reservation in the Boston metro, and the company installs across Massachusetts, Southern New Hampshire, and Southern Maine.
What is included in the price?
The Core package includes Thermal Intelligence, Home Protect, Home Sync, Solar and TOU Sync, installation, and removal of the old system. A 30 amp circuit install is an additional $500 and is included in the Max package.
Do you help with rebates and incentives?
Yes. Eligible rebates are applied at checkout and listed as $1,050 in Massachusetts, $1,200 in New Hampshire, and $1,150 in Maine as of 2026. Information to maximize your incentives is provided at the time of install.
What warranty comes with the system?
Each Reservoir carries a 10 year hardware warranty and a 2 year labor warranty, which can be extended with a service plan.
Can Reservoir run on a standard 120V plug?
Yes. Reservoir can be installed on a standard 120V plug until you are able to upgrade your electric panel with a 240V circuit for full functionality, which helps in an emergency replacement.
How does the install process work?
There are three steps: a virtual home assessment from your phone using a short survey and photos, a transparent quote covering the unit, plumbing, electrical work and eligible rebates that you reserve with a small down payment, then a one visit install.
Will Reservoir replace my existing water heater?
Reservoir is a direct replacement for most water heaters. The virtual home assessment confirms whether your home and space are eligible before you reserve.