Superior Auto Service

I have been taking my 1996 Subaru Legacy to Superior for a while now. They keep my super clean, 30 year old car running great! Superior is an honest and trustworthy shop that does excellent work. I love the diagnostic and repair itemization and breakdowns. Very helpful. Their honest advice on prioritizing repairs is much appreciated, especially when owning an old car. I have looked and they do not mark up parts. In fact sometimes parts are cheaper purchased through them. Labor costs are a bit higher than other shops but I am happy to know I am paying for truly skilled and experienced mechanics for high quality work. Highly recommend Superior!!!

Overall I had an amazing experience with my car and how easy communicating with the shop was. They were very attentive to my needs and lowering to pice more towards my range. The job was also done very quickly and efficiently, so I would 100% come back to this place for any future needs!

I've used Superior Auto Service multiple times now for a wide swath of repairs and regular maintenance items on my 2005, >100k mile vehicle including but not limited to: regular oil changes, battery replacements, suspension replacements, spark plug replacement, headlight replacement, brake service and replacement, and inspection. Across all of these repairs and when compared with other auto repair shops, I've found the prices to be reasonable and transparent. Communication with the Superior team has been excellent, updating me on repairs and repair time estimates. I will continue to go back to Superior Auto Service because their repairs and work have been great and their pricing has been transparent.

I've been going to Superior Auto for many years. This crew has outstanding customer service (I'm looking at you Kyle!) and they've always taken great care of me. They're communicative, on-time, and the pricing is fair. When my car broke down recently, they did everything they could to get me in and expedite my service. They even gave me a recommendation for a tow truck company. Highly recommend!

Employees were very nice and helpful however, there was a lack of severity with regards to communication. I went in with engine trouble that eventually required the car taken to a separate site, yet I was still charged. They charge at a minimum ~$190 for just looking at. It was not made clear that even if nothing is done, that I would still be charged that regardless. Something that I have not experienced with other mechanics before.

Overall I had an amazing experience with my car and how easy communicating with the shop was. They were very attentive to my needs and lowering to pice more towards my range. The job was also done very quickly and efficiently, so I would recommend.

Great customer service and fair pricing. Barb and Kyle are very friendly! I was in and out in about an hour for an oil change. They found a small issue with my car during the inspection and they emailed me a summary of the problem and a quote for a fix, instead of pressuring me to make a decision right there.

I was able to schedule my appointment beforehand via email which was great. They were professional, punctual, fast and Kyle provided knowledgeable customer service. Will come back for scheduled maintenance. So happy I found a trustworthy place close to home!

Superior Auto Service was great to work with! They did an audit on my van and got super similar results to another shop I took it to, and were able to repair all of the most important issues within a few days. I went back and forth with them a few times about what I wanted done since I was hesitant about money and they were expensive fixes, but they were super agreeable the whole time and gave great communication.

It was time for a routine oil change, and this appointment was precisely that - perfectly routine! I made the appointment a few days in advance, brought the vehicle in on time the day of the appointment and about an hour later I was out the door. All good!