MaidLuxe
MaidLuxe is a residential cleaning service based in the Houston Heights, serving central, southwest and northwest Houston. The company offers the Luxe Cleaning Service for deep cleaning, the Essentials Cleaning Service for weekly, bi-weekly or monthly maintenance cleaning, move in and move out cleaning, and an in-home laundry service that sorts, washes, dries, folds or hangs and puts clothes away, with interior refrigerator and interior oven cleaning available as add-ons. MaidLuxe is bonded and carries full general liability and worker's compensation coverage, runs a background check on each prospective employee, and furnishes its own supplies and equipment. Founder Brooke Vredenburg built the company around the employee experience: technicians are assigned solo to the same regular clients, work to structured procedures, and are paid on a performance-based model. Cleanings run Monday through Friday between 8:00 a.m. and 5:00 p.m., no service contract is required, and every clean is backed by a 100% satisfaction guarantee.
Services
Luxe cleaning service (deep cleaning)
Essentials cleaning service (recurring maintenance cleaning)
Move in and move out cleaning
In-home laundry service
Laundry with light cleaning
Why choose us?
Location & hours
5811 Fulton St, Houston, TX 77009, USA
FAQs
What areas do you serve?
MaidLuxe serves central, southwest and northwest Houston, including the Heights, Oak Forest, Garden Oaks, Memorial, Spring Branch, Bellaire, West University, Medical Center, Museum District, Galleria, Downtown, Uptown, Midtown and surrounding neighborhoods. If your area is not listed, contact MaidLuxe to ask.
Are you insured and bonded?
Yes. MaidLuxe states that it is bonded and carries full general liability and worker's compensation coverage.
Do you conduct background checks?
Yes. MaidLuxe conducts a background check on each prospective employee, and states that your peace of mind, safety and security is its first priority.
Will I have the same cleaning technician every time?
Regular weekly and bi-weekly customers are assigned the same cleaning technician. If that technician is unavailable, another highly qualified technician will be assigned. Technicians operate solo for regular clients, while deep cleans, move in and move out cleans and larger homes may get more than one technician.
What is your guarantee?
MaidLuxe states that its work is 100% satisfaction guaranteed. If the company does not meet your expectations, notify it within 24 hours of your cleaning and the team will return to re-clean.
Do I have to sign a contract, and what is the cancellation policy?
No contract is required and you can cancel services at any time. MaidLuxe does ask for 48 hours notice to skip, reschedule or cancel a clean. Less notice, or the team being unable to access your home, results in a $50 cancellation fee per technician.
How and when do I pay?
MaidLuxe requires a credit card on file and processes payment on the day of service. Tips are not required, though many customers do tip and technicians appreciate the gesture.
Do you bring your own supplies and equipment?
Yes. MaidLuxe furnishes its own supplies and equipment. If you have a specific product you would like used in your home, let the company know.