Service Right, LLC
Service Right, LLC is a locally owned and operated HVAC contractor based at 255 Normandy St in Boston, MA. The company brings over 25 years of experience in the HVAC industry to residential and light commercial customers, handling repair, maintenance, design, and installation. Work covers AC repair and replacement, gas and oil forced hot air furnace repair and replacement, steam, cast iron and combination boilers, heat pumps, and tankless and tank water heaters. Pricing is clear and upfront, repairs move quickly because the most popular parts are carried on the trucks, and the team is available 24/7 for HVAC emergencies.
Services
AC repair and maintenance
AC installation and replacement
Furnace repair
Furnace replacement
Boiler service
Why choose us?
Location & hours
255 Normandy St, Dorchester, MA 02121, USA
FAQs
Do you offer emergency HVAC service?
Yes. Service Right, LLC offers 24/7 emergency service, available 24 hours a day and 7 days a week, so you can call when the heat or the AC goes out at any hour. A service charge is applied for all emergency service requests.
Do you charge for estimates?
Yes. Service Right, LLC does not offer a free estimate, because the company must be compensated for its time any time a customer requests service. Upfront pricing is provided for each project. If the unit is not repairable, a free estimate for the replacement is submitted to the client.
What HVAC services do you provide?
We handle AC repair and maintenance, AC installation and replacement, gas and oil forced hot air furnace repair and replacement, boiler service including steam, cast iron and combination boilers, heat pump repair, design and installation, water heater repair, maintenance and replacement, and commercial HVAC services.
How long have you been in business?
We have over 25 years in the HVAC industry, and Boston homeowners have been calling us for over two decades.
Do you work on commercial buildings?
Yes. We provide design, installation, and service for both residential and light commercial customers.
What are your hours?
Our service hours are 6:00 AM to 8:00 PM, and emergency service is available 24 hours a day, 7 days a week.
How is labor billed?
The hourly service rate starts at the time of arrival and ends when the job is completed, and it may vary depending on the time of day or the day of the week. After hours and weekend work is billed as time and a half, and there is a one hour minimum labor charge even if less time was spent on the job.
Will you repair my system instead of replacing it?
Where possible, yes. We follow a repair before replace philosophy and stay honest in our diagnoses, recommending the most cost effective fix first. If the damage is bad enough, we may recommend a replacement instead.