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Superb Maids Denver

4.9
(150)
Cleaning servicesHighlands Ranch, CO
Superb Maids Denver cleaning services in Highlands Ranch, CO - photo 1
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Superb Maids Denver is a house cleaning and maid service based at 10714 Wynspire Way in Highlands Ranch, working across Denver and the surrounding Denver Metropolitan Area. The company sums up its approach in three words on the homepage: honest, simple, clean. It says it has successfully assisted over 4,900 clients, and describes a team of over 40 members serving more than 3,300 new and recurring clients in Denver. Superb Maids publishes the values it says it stands for: honesty, because trust is its highest priority; quality, meaning it consistently aims to exceed expectations; value, delivered at fixed rates so there are no unwelcome surprises; customer care, with support by phone, email, text and messaging and a stated response time of under 10 minutes; responsibility, through fair wages, adherence to regulations and eco-friendly materials; and high standards, backed by a hiring process in which only one candidate out of every 112 applicants is selected and then extensively trained. On pricing the company is direct: it says it is not the cheapest option and not the most expensive either, and that it dedicates an average of 30 to 50% more time to each property than competitors. The service list covers recurring cleaning of occupied homes, deep cleaning, move-in and move-out cleaning of vacant homes, vacation rental cleaning and concierge service for Airbnb and VRBO hosts, high-end estates cleaning, post-construction cleaning, and a heavy-duty add-on for homes that need far more than a standard visit. Other work includes organizing, windows, onsite laundry, patio and garage cleaning. A typical clean covers appliances, general dusting, chrome fixtures and switches, interior mirrors, doors and glass, trash, vacuuming carpets, upholstery and stairways, sweeping and mopping, sinks, tubs, showers and toilets, cabinets and counters, making beds, tidying the laundry area and pressing garments. Superb Maids lists its protections publicly: licensed by the State of Colorado, licensed by the City of Denver, a liability insurance policy of $300,000, worker's compensation insurance, a $5,000 bond, employee background and work authorization checks, a rigorous training program and strict safety rules. Crews arrive with eco-friendly supplies including Method and Barkeeper's Friend and use steam cleaning where it fits. Booking runs through the website, and every clean is backed by a 100% satisfaction guarantee.
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100% satisfaction guaranteeLicensed, bonded and insured$300,000 liability insurance policy$5,000 bondEmployee background checksEco-friendly cleaning suppliesOver 4,900 clients assistedTeam of over 40 membersNo long-term contractOpen Monday through Sunday

Services

Recurring cleaning of occupied homes

Recurring cleaning of occupied homes

An economical hourly service that helps keep a lived-in home organized, described by Superb Maids as the ideal follow-up to a deep cleaning session. The company starts with a free in-person assessment by a manager, builds a cleaning checklist around your requirements and budget, and assigns a team that visits regularly for 3 to 5 hours depending on your needs. Every quarter or twice a year the schedule includes a comprehensive deep cleaning at a fixed rate covering baseboards, blinds, sills, cabinets, appliances, door frames, fans, switch plates and AC vents. There is no long-term contract and you can stop the service whenever you decide.

Deep cleaning of occupied homes

Deep cleaning of occupied homes

A room by room reset that Superb Maids says goes from baseboards to doors, window railings to the exteriors of cabinets and appliances, vents to ceiling fans, plus dusting and the removal of stubborn hard water stains on shower doors. The page lists fixed pricing with no surprise fees and a friendly, dedicated team. Superb Maids recommends starting here if the home has not been professionally cleaned in over a month.

Move-in and move-out cleaning of vacant homes

Move-in and move-out cleaning of vacant homes

Thorough cleaning of empty homes for owners preparing to sell, getting a place ready for a new family, or working to recover a security deposit. Superb Maids lists decades of expertise, a guaranteed 100% satisfaction promise, and cutting-edge tools and advanced techniques. The company asks that hot water and electricity be available on the scheduled service date, and publishes a move-out and move-in checklist.

Vacation rentals cleaning and concierge service

Vacation rentals cleaning and concierge service

Turnover cleaning and concierge support for short-term rental owners, including properties listed on Airbnb and VRBO. Superb Maids lists flexible appointment scheduling options, effective appointment management using advanced software, all-inclusive packages, and monitoring and reporting on property damage. The company says it offers special rates for vacation rental owners.

High-end estates cleaning

High-end estates cleaning

Cleaning for premium properties across Denver and the surrounding Denver Metropolitan Area. Superb Maids states that its staff receive comprehensive training to expertly handle premium finishes, and describes the estates team as highly professional and personable.

Why choose us?

100% satisfaction guarantee

Superb Maids stands behind its work with a 100% satisfaction guarantee. If an experience falls short, the company says it will address the concern and, if necessary, issue a refund.

Licensed, bonded and insured with the numbers published

The company lists its protections openly: licensed by the State of Colorado, licensed by the City of Denver, a liability insurance policy of $300,000, worker's compensation insurance and a $5,000 bond.

One in 112 applicants is hired

Superb Maids says it caters to clients with high expectations and maintains rigorous hiring: only one candidate out of every 112 applicants is selected, then extensively trained. Employees also pass background and work authorization checks.

30 to 50% more time on the average property

The company says it dedicates an average of 30 to 50% more time to each property than its research shows competitors do, which is how it delivers the results its clients expect.

Replies in under 10 minutes

Customer care is one of the company's stated values. Superb Maids offers support through phone, email, text and messaging on various platforms, with a response time it puts at under 10 minutes.

Fixed rates, free assessment for recurring service

Superb Maids delivers at fixed rates so there are no unwelcome surprises. For recurring service a manager conducts a free in-person assessment first, then builds a cleaning checklist around your requirements and budget.

Location & hours

Superb Maids Denver
10714 Wynspire Way, Littleton, CO 80130, USA

FAQs

What are your hours?
Superb Maids Denver is open Monday through Sunday from 8:30 AM to 5:00 PM. You can also reach the team by phone, email, text or messaging, and the company says it replies in under 10 minutes.
What cleaning services do you offer?
Superb Maids offers recurring cleaning of occupied homes, deep cleaning of occupied homes, move-in and move-out cleaning of vacant homes, vacation rental cleaning and concierge service for Airbnb style properties, high-end estates cleaning and post-construction cleaning. Other listed work includes organizing, windows, onsite laundry, patio and garage cleaning. A heavy-duty add-on is available for homes that need much more than a standard visit.
Do I have to be home during the cleaning?
No. Superb Maids says you can simply leave a key and provide instructions on how to access your property. The team takes care of the cleaning and makes sure the property is secure when finished.
Why do you do a pre-assessment?
Superb Maids used to estimate a property's condition from its size alone. As it began serving homes with very different needs, from places not professionally cleaned in a long time to spaces with significant clutter, pet fur or special surfaces, it introduced the option of an in-person pre-assessment. That lets the company allocate the right resources and match the budget to your home rather than to an average. The company notes the initial flat rate may change after the assessment, upward if there is more life activity than expected or downward if much of the home is lightly used, and says it communicates any change in advance.
What do you not clean?
Superb Maids says its crews do not lift and move heavy furniture on their own, do not reach heights out of range for their 3-step ladders, do not offer carpet cleaning although they can suggest experienced professionals for it, and do not take on assignments involving bio-hazardous materials such as blood, mold or animal waste. The company also states it will not continue with clients who display disrespect toward its staff.
What cleaning products do you use?
The team comes prepared with all the necessary cleaning products, including eco-friendly options like Method and Barkeeper's Friend, and uses steam cleaning and other eco-conscious methods. Where eco-friendly products are not enough for tough stains, Superb Maids says it may offer the option of a stronger cleaning solution.
How often should I schedule a recurring clean?
Recurring service is set up around your needs. A manager assesses the home in person, a checklist is built to your requirements and budget, and an assigned team visits regularly for 3 to 5 hours per visit. Every quarter or twice a year Superb Maids schedules a comprehensive deep cleaning at a fixed rate. If your home has not been professionally cleaned in over a month, the company strongly recommends starting with an initial deep cleaning. There is no long-term contract and you can stop the service whenever you decide.
Do you clean vacation rentals and Airbnbs?
Yes. Superb Maids says it has substantial experience cleaning vacation rentals listed on platforms like Airbnb and VRBO, and offers special rates for vacation rental owners. The service includes flexible scheduling, appointment management through advanced software, all-inclusive packages, and monitoring and reporting on property damage.
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