PlumbSmart Plumbing Heating and Air (Mesa)

From the very beginning, when I called to set up an appointment, I knew I was in good hands. Awesome customer service ! Very fair price . They listened to my needs and helped me to figure out what needs to be done right away and what could wait. I highly recommend this company! My technicians were Devin and Derek. Both were super nice, talented and very educated on their craft! I’m a single person who has trouble making decisions and I’m so happy I hired these guys, it was awesome from start to finish!.

I bought a townhouse in the fall of 2023. In March of 2025 I did a kitchen remodel and PlumbSmart was the plumbing service provider for the remodel. They did a whole water line plumbing connection at that time to my water softener as part of the plumbing work. Happy with their work. In the fall of 2025 I signed an annual service contract for plumbing and HVAC checks and service. Glad I did this. My AC took a dump over the winter and PlumbSmart thankfully corrected the problem with same day service and the AC is now running perfectly. I'm very happy with their quality of work and customer service.

Brian is professional, knowledgeable, efficient and kind. He clearly explains things so I understand how things work. He arrives on time and does a GREAT job. Tori and Hunter (in the office) always treat me with kindness and respect. They all leave me feeling valued as a customer. It does not get any better than this!! Thank you!

5 stars for Plumb Smart and Devin for an outstanding install on our new Bradford White water heater. Devin did a fantastic job from start to finish, professional, clean, knowledgeable, and detail-oriented. Everything looks great and the installation was extremely clean and well done. The new unit works perfectly, and I especially love seeing that Made in the USA” sticker on the Bradford White heater. Great pricing, great workmanship, and great service overall. Highly recommend Plumb Smart and Devin if you need a water heater installed. Especially if you want to support local AZ

Initial quote for a 3 hour job was $2000 for labor alone (parts covered by warranty). Talked them down to $1600. Still overpriced. They will authorize your warranty parts delivered to their business without asking you, it’s a cheap tactic to lock you in. Ignore the fake reviews from everyone on here, these guys are not your fiends.